Privacy policy

PawLuxe Privacy Policy
(corrected — paste into
Shopify Admin → Settings →
Policies)
Last updated: 27 June 2026
PawLuxe operates this store and website,
including all related information, content, features,
tools, products and services, in order to provide
you, the customer, with a curated shopping
experience (the "
Services"
). PawLuxe is powered by
Shopify, which enables us to provide the Services
to you. This Privacy Policy describes how we
collect, use, and disclose your personal
information when you visit, use, or make a
purchase or other transaction using the Services or
otherwise communicate with us. If there is a
conflict between our Terms of Service and this
Privacy Policy, this Privacy Policy controls with
respect to the collection, processing, and
disclosure of your personal information.
Please read this Privacy Policy carefully. By using
and accessing any of the Services, you
acknowledge that you have read this Privacy Policy
and understand the collection, use, and disclosure
of your information as described in this Privacy
Policy.
Personal Information We Collect
or Process
When we use the term "
personal information,"
 we
are referring to information that identifies or can
reasonably be linked to you or another person. We
may collect or process the following categories of
personal information, depending on how you
interact with the Services, where you live, and as
permitted or required by applicable law:
Contact details including your name, address,
billing address, shipping address, phone
number, and email address.
Financial information including credit card,
debit card, and financial account numbers,
payment card information, transaction details,
form of payment, payment confirmation and
other payment details.
Account information including your username,
password, security questions, preferences and
settings.
Transaction information including the items
you view, put in your cart, add to your wishlist,
or purchase, return, exchange or cancel and
your past transactions.
Communications with us including the
information you include in communications
with us, for example, when sending a customer
support inquiry.
Device information including information
about your device, browser, or network
connection, your IP address, and other unique
identifiers.
Usage information including information
regarding your interaction with the Services.
Personal Information Sources
We may collect personal information from the
following sources:
Directly from you when you create an account,
visit or use the Services, communicate with us,
or otherwise provide us with your personal
information.
Automatically through the Services, including
from your device when you use our products or
services or visit our websites, and through the
use of cookies and similar technologies.
From our service providers, including when we
engage them to enable certain technology and
when they collect or process your personal
information on our behalf.
From our partners or other third parties.
How We Use Your Personal
Information
Provide, Tailor, and Improve the Services —
process your payments, fulfill your orders,
remember your preferences, send account
notifications, process
purchases/returns/exchanges, create and
manage your account, arrange shipping,
enable reviews, and personalize your shopping
experience.
Marketing and Advertising — send marketing,
advertising and promotional communications
by email, text message or postal mail, and
show relevant advertisements.
Security and Fraud Prevention — authenticate
your account, provide a secure payment and
shopping experience, detect and investigate
fraudulent or malicious activity.
Communicating with You — provide customer
support and maintain our business relationship
with you.
Legal Reasons — comply with applicable law or
respond to valid legal process.
How We Disclose Personal
Information
With Shopify, vendors and other third parties
who perform services on our behalf (IT
management, payment processing, data
analytics, customer support, cloud storage,
fulfillment and shipping).
With business and marketing partners to
provide marketing services and advertise to
you.
When you direct, request, or consent to
disclosure to third parties.
With our affiliates or otherwise within our
corporate group.
In connection with a business transaction
(merger, bankruptcy), to comply with legal
obligations, enforce our terms, or protect the
Services and our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects
and processes personal information about your
access to and use of the Services in order to
provide and improve the Services. To learn more
about how Shopify uses your personal information,
visit the 
Shopify Consumer Privacy Policy. You may
exercise certain rights at the 
Shopify Privacy
Portal.
Third Party Websites and Links
The Services may link to websites or platforms
operated by third parties. We are not responsible
for the privacy or security practices of those sites.
Children's Data
The Services are not intended for use by children,
and we do not knowingly collect personal
information about children under the age of
majority in your jurisdiction. Parents or guardians
may contact us to request deletion of a child'
s
information.
Security and Retention of Your
Information
No security measures are perfect or impenetrable.
We recommend not using unsecure channels to
send us sensitive information. How long we retain
your personal information depends on factors such
as account maintenance needs, service delivery,
legal compliance, and dispute resolution.
Your Rights and Choices
Depending on where you live, you may have rights
including:
Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Managing Communication Preferences —
unsubscribe from promotional emails at any
time; you may still receive non-promotional
account/order emails.
If you reside in the UK or European Economic
Area, you may also have the right to:
Object to or Restrict Processing
Withdraw Consent (without affecting the
lawfulness of prior processing)
Exercise any of these rights by contacting us using
the details below. We will not discriminate against
you for exercising these rights, and may need to
verify your identity before processing requests.
Complaints
Contact us using the details below if you have
complaints about how we process your personal
information. EEA residents can find their local data
protection authority 
here.
International Transfers
We may transfer, store, and process your personal
information outside the country you live in, relying
on recognized transfer mechanisms (e.g. the
European Commission'
s Standard Contractual
Clauses) where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to
time. Changes will be posted on this page with an
updated "
Last updated"
 date.
Contact
Questions about our privacy practices, this Privacy
Policy, or exercising your rights? Email us at
mesfinelday97@gmail.com. For the purpose of
applicable data protection laws, we are the data
controller of your personal information.